在外貿領域,?掌握一些專業的話術是非常重要的,?這有助于提高與客戶溝通的效率,?促進交易的順利進行。?以下是一些常用的外貿專業話術:?
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表達重視客戶業務的話術:?
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"We value your business and are willing to offer you the best price to help you reduce costs."(?我們非常重視您的業務,?愿意為您提供最優惠的價格,?以幫助您降低成本。?)?
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"We understand your needs, to meet your budget, we can adjust the price for you to make your procurement more cost-effective."(?我們理解您的需求,?為了滿足您的預算,?我們可以為您調整價格,?以使您的采購更具成本效益。?)?
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跟進客戶反饋的話術:?
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"Since I haven't heard back from you, I have to assume there might be some issues with our business relationship. Please let me know if I can be of any help."(?因為一直沒收到你回復,?我們的業務關系可能存在一些問題。?如果我能為此提供任何幫助,?請告知我。?)?
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"Can I know what is the reason for not replying to the message, the price or what you have another supplier?"(?請問不回復消息的原因是什么,?價格或者有其他供應商嗎??)?
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展會上的介紹話術:?
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"Welcome to our booth. I'm the representative of our company. It's a pleasure to meet you."(?歡迎來到我們的展位。?我是我們公司的代表,?很高興能夠與您見面。?)?
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"Thank you for taking the time to come to our booth. We are very happy to introduce our products and services to you."(?感謝您抽出寶貴的時間來到我們的展位,?我們非常高興能夠向您介紹我們的產品和服務。?)?
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催單和提醒優惠期限的話術:?
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"Hello, the discount is only valid for XX days. Please place your order as soon as possible to enjoy this discount."(?你好,?折扣有效期只有XX天。?請盡快下單才能享受這個優惠。?)?
掌握這些話術,?不僅有助于提升個人形象和公司形象,?還能有效地推動業務的進展,?提高客戶滿意度和交易成功率